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Product Support
When you invest in us, we invest in you. Our worldwide network of professionals is dedicated to delivering prompt service and expertise to minimize equipment downtime. We offer preventive maintenance packages to give you peace of mind from knowing that your equipment will perform at peak levels for years to come.
We know how costly and frustrating equipment downtime can be to a fitness facility. Life Fitness has earned a reputation as the most reliable fitness equipment supplier in the world. Our products are built to work 24 hours a day, 7 days a week. However, in the events of fault, you have the comfort of knowing that our technicians are just a phone call away.
We are dedicated to keeping you up and running with minimum disruption.
Our Product Support team features:
Certified Life Fitness Technicians:
Employed by SportFit, Inc. our full-time Service Technicians are highly qualified, fully trained and completely knowledgeable on every service as efficiently as possible.
Customer Support Coordinator available by phone, (632) 744.4271 / (632) 726.4059
Global Diagnostic Service Centre
Efficient and expert product installations, preventive maintenance visits and timely repairs
Genuine Life Fitness replacement parts. At any one time, Life Fitness stocks over US$ 1,500,000 worth of spare parts ensuring minimal downtime should a product require repair globally. Sufficient replacement parts are also stocked in SportFit office in Manila.
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Product Support Team:
Kenneth L. Ti
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Managing Director |
Isidro Son, Jr.
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Customer Support Supervisor |
Ronaldo Padilla
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Certified Life Fitness Technician |
Leowill de los Angeles
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Certified Life Fitness Technician |
Jose Resuena, Jr.
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Certified Life Fitness Technician |
Andrew Ansay
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Certified Life Fitness Technician |
Mar Binuya
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Certified Life Fitness Technician |
Mark Obedencio
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Certified Life Fitness Technician |
Preventive Maintenance Agreement:
Our certified Life Fitness technician will come to your facility and carry out a complete service and inspection of all equipment supplied by SportFit, Inc. cleaning, adjustment, lubrication and a full operational check up will be carried out. A written report detailing what service requirements were carried out will be handed to you upon completion.
- 4 service visits per year
- Guaranteed response on breakdowns within 24 hours
- No labor charges for breakdown calls
Product Support Manuals
Together with your equipment purchase, Life Fitness will provide a Product Support Manual. These information booklets enable you to maintain your equipment at its best.
The manuals give you the practical information you need and are ideal for preventive maintenance with checklist and trouble shooting points.
Product Training
Apart from the manuals, SportFit will also conduct hands-on training on proper usage, basic troubleshooting and daily maintenance of equipment.
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